Subscribe a credit via the internet, French people still suspicious

French skepticism towards the Internet in general, the democratization of Internet access has come, not surprisingly, with an increased awareness of the risks associated with browsing and using personal information on the Internet. for further clarification

It has also encouraged other phenomena such as the digitalization of banking services. After online accounts, and other innovations brought by fintechs, significant changes have occurred such as the possibility of taking out mortgage loans online now. This process, traditionally known as one of the most complicated in retail banking, is today subject to a simplification which is disconcerting to say the least.

Today, these two major elements can explain the perception of online credit by the French, which is not systematically imbued with confidence. They are all the more skeptical when it comes to online banking. They are particularly afraid of account hacking, identity theft and the misuse of their personal data. This explains the development of reflexes such as deleting Cookies or even lying about the data entered as soon as they are not considered crucial or as soon as they are deemed too intrusive.


Skepticism towards online credits in particular

loan fraud

If the French are already on their guard when it comes to the Internet, then naturally, when it comes to credits granted on simple downloads of receipts and simple clicks, their vigilance is all the more sharpened. If we dwell on home loans, it is not difficult to understand the prudence that characterizes the report of French internet users to this “new” service. Indeed, the process of granting mortgage could, until a very recent past, take up to 6 months or even more so it is complex. Suppose that the French assimilate that digital is able to simplify a process to this point, how could they overcome the fear of making a mistake on one of the most important loans of their life, the fear of not making the right choice, simply because their screen may not be showing them the whole truth or because they are not sitting opposite their adviser who explains the terms to them? The psychic factor is present and should not be overlooked.


A skepticism that certain frauds legitimize

credit frauds legitimize

Speaking of fraudsters who claimed to grant credits, the ACPR alerted: “After one or more contacts in order to constitute the file, the fraudsters request the sending of a sum of money intended to cover costs. Once the money has been sent, the victim has no further news from his contact or is again asked to pay the money under a new pretext (release of the loan, various costs, etc.) without any further result ”. Carter Finance or Lacroix Finance are examples of these fraudsters, whose name sounds perfectly professional yet. 

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